Peer Ambassador
San Francisco, CA, USA
Volunteer
Onsite
Team: Care Team, Service Integrity & Training
Reports to: Lead Facilitator / Training Lead / Practice Supervisor
Commitment: 6-8 hours a week during 8-week program cycle - including sessions (Sundays 9am-1pm at the Community Music Center in San Francisco), orientation/reception events, weekly debrief, and post-program events
Anticipated Start Date: Mid-late August
About the Role
The Peer Ambassador is the trusted peer anchor of the Soul Seated Journey program. You will hold space for a small pod/group of emerging BIPOC adults across an eight-week transformative program - someone equally at ease leading a reflective breakout discussion and simply being a steady, present witness. This is not a clinical role, and it is not a participant role - it is the connective tissue between lived peer experience and professional facilitation. Reporting to the Lead Facilitator, you will act as the pod’s primary point of trust and as a vital intelligence link between members and the care team.
How This Roles Supports the Organization
Pod Safety & Belonging: Ensures each participant has a consistent, trusted presence - the “person who’s got my back” - which directly improves engagement and psychological safety within the program.
Program Intelligence: Surfaces member needs, dynamics, and emerging issues from the pod into weekly debriefs, giving the facilitation team real-time insight they couldn’t get otherwise.
Facilitation Quality: Leads breakout discussions with intentionality and curricular alignment, freeing the Lead Facilitator to hold the full-group container with confidence.
Organizational Learning: Acts as a bridge between peer experience and program design, contributing feedback that improves future cohort delivery.
What You'll Do
Pod Support & Accompaniment (20%)
Attend all program sessions, arriving grounded and attuned to your pod’s energy.
Check in informally with pod members before and after sessions to build trust and continuity.
Monitor individual engagement and flag concerns to the Lead Facilitator promptly.
Accompany your pod to all Service Immersion activities as a peer escort and support presence.
Help manage pod time awareness during breakout activities.
Small Group Facilitation (60%)
Lead sharing circles and reflective exercises within your assigned pod.
Use active listening and open-ended prompts to deepen discussion without directing outcomes.
Maintain a safe, trauma-aware container - and know when to pause, redirect, or escalate.
Encourage all pod members to find their own voice; do not speak on a member’s behalf.
Member Advocacy & Liaison (10%)
Attend the weekly pre- and post-session debrief with the full facilitation team.
Surface member needs, feedback, and group dynamics observed during pod sessions.
Collaborate with the Care Team on any issues requiring escalation or referral.
Exchange relevant notes with Integrative Guides to ensure consistent member support.
Coordination & Logistics (10%)
Serve as the primary logistics contact for your pod around session schedules and Service Immersion.
Coordinate with the Program Delivery Coordinator on pod-level administrative tasks.
Complete any required documentation or feedback forms connected to your pod.
What You Bring
Beyond credentials, these are the qualities that make someone thrive in this role:
Grounded Presence: You have a calming, non-anxious quality - pod members feel steady in your company, even when conversations move into difficult territory. You listen before you respond.
Peer Credibility: You carry lived resonance with the Gen Z BIPOC experience. Your presence communicates “I’ve been there too” without having to say it.
Discernment: You know the difference between what is yours to hold, what to surface to a facilitator, and what requires clinical attention - and you act accordingly without overstepping.
Mission Resonance: The belief that flourishing is a collective practice - not a solo achievement - isn’t just something you’ve read; it’s how you move through the world.
Relational Consistency: You show up the same way week after week. People learn to count on you - especially the ones who haven’t yet learned that they can.
What We're Looking For
The following qualifications describe what we expect in a successful candidate. These are skills and experiences - not personality traits.
Required
Demonstrated ability to hold space in peer or small-group settings (via practicum, volunteer work, campus leadership, faith community, or comparable experience).
Full availability for the entire 8-week cohort cycle, including all sessions, weekly debriefs, and Service Immersion activities.
Age proximity to the program’s focus population (broadly, ages 18-29) - lived experience navigating emerging adulthood is central to this role.
Preferred
Currently enrolled in or recently completed a graduate or undergraduate program in Psychology, Social Work, Counselling, Chaplaincy, or a related helping profession.
Experience with somatic, contemplative, or spiritually-grounded practices (mindfulness, meditation, embodied movement, chaplaincy).
Prior involvement in cohort or journey-based program models, either as a participant or in a facilitation support role.
Existing relationships with colleges, universities, or community organizations in the program’s place location.
What Success Looks Like
During the Program
Pod members name you, unprompted, as a reason they felt safe enough to participate - in exit surveys and debrief conversations.
The facilitation team receives clear, specific, and timely intelligence from you in every weekly debrief - no surprises go unraised.
Breakout discussions in your pod move meaningfully through curriculum material with strong participation and no single voice dominating.
Across the Role
Escalations are handled correctly: you bring the right issues to the right people - Lead Facilitator, Practice Supervisor, or Journey Guide - without overstepping your scope.
At program’s end, you can articulate three specific things you learned about presence-based facilitation and translate them into your ongoing professional practice.
Role Arrangements
Role Type: Volunteer. May qualify for academic practicum credit - confirm requirements with your institution.
Location: In-person, local to the program cohort site. Travel to Service Immersion activities required.
Hours / Schedule: Approximately 6-8 hours per week during the 8-week cohort cycle.
Compensation: We offer a $1250 volunteer stipend to thank you to recognize your time and contribution.
Our Commitment to Equity
Soul Seated Journey is committed to building a team that reflects the communities we serve. We actively encourage applications from people of color, LGBTQ+ individuals, people with disabilities, and others who are often underrepresented in the wellness sector. We believe that diversity of experience and perspective makes our work stronger and more just.
About Soul Seated
Soul Seated Journey is a 501(c)(3) nonprofit supporting emerging adults ages 18–29 as they navigate this pivotal stage of life. We create experiences that help people better understand themselves, build meaningful connections, and move through the world with greater compassion, clarity, and steadiness. Grounded in both science and wisdom traditions, our approach brings together community, guided learning, and real-life practice. We are committed to expanding access to spaces of belonging and growth - particularly for young adults who have had less access to the kinds of support, community, and guidance that make this stage of life more navigable.